The Nurses serve as the health professionals for the school community. Some of the services provided by this department include: health assessments, illness and injury assessments; pediatric nursing procedures such as, screening for health factors impacting student learning; activities to promote health and chronic disease management and education, administering medications; recommending health curricula and serving as a health care provider liaising between the school, family and hospital. The nurses accomplish this by implementing strategies that promote student health and safety with the coordination of the support services and education departments. The Help Center is closely co-operating with leading hospitals in Jeddah through medical agreements to provide the best medical services to its children at reduced rates. Hospitals also send consultants for periodic screening of our children. Nurses have a crucial role in following up on the outcome of the child's preliminary screening, and serving as a valuable link between the medical teams and the parents.
The Physical Therapy department is responsible for the treatment of all children with neurological problems (e.g. Cerebral Palsy, Microcephaly, etc.) as well as chromosomal disorders and developmental delay, by using different assessment techniques and treatment methods (e.g. Bobath therapy, Vojta therapy and Hydrotherapy) and responsible for implementing these methods into different programs depending on the child’s need.
The Occupational Therapy department’s main goal is to evaluate the sensory motor skills and perceptual skills of the children during different daily life activities in order to maximize their functional level. Both departments work with the parents to update the home treatment program, special home equipments and give referrals to specialists (e.g. pediatric orthopedic consultants and orthotics consultant).
The Social Services Department establishes the first contact between the Help Center and the families of the intellectually disabled children. The Department studies the social and financial status of the children's families by conducting interviews and reviewing their official documents. Once the child is enrolled, the Social Services Department continues to be in close contact with the family, providing support and guidance programs through regular home visits, individual/group meetings and workshops with the child's parents, siblings and extended family members. The department also provides information about external services available at government and private sector facilities, as well as informing the parents about the rights of their disabled children in society.
Speech Unit
The specialists in the Speech Department provide assessment for all the enrolled children in the following areas: (1) Speech and Language development (2) Hearing, (3) Feeding (4) and Oral-motor skills, using several evaluation methods such as the Reel scale and Feeding assessment forms. Depending on the assessment results, an enrichment plan is outlined for each child to help improve his/her communication and/or feeding skills using the following methods: Speech Viewer, Visa Pitch, Makaton signs and symbols, for speech enhancement; whilst for feeding, each child is provided with their own feeding equipment suited to accommodate their needs.
Audiology Unit
The Hearing Unit specializes in several tests such as middle ear analysis (Tympanometry), pure-tone (Audiometry), and Oto-acustic emission; these are important tests needed to determine the children's hearing level and middle ear condition. According to the test results, parents are contacted and the child's case is referred to ENT doctors for check up and further tests if needed. Once the medical report is received and we are informed of any hearing problems, the class teacher is notified about the child's condition and given instructions on how to deal with his/her specific case.
Psychology Department
The Psychology Department provides assessment and intervention for all enrolled children, as well as out patients. The department uses a battery of tests to determine the level of the child’s skills and assess his/her needs in order to decide on the necessary intervention measures. The department provides assistance namely to four groups, and these are: (1) the 'Wait List Group'; whereby the children undergo individual intervention sessions without being fully enrolled at the Help Center. These children are fully admitted to the Center upon successful completion of their individual programs; (2) the 'Referral Group' involves the high priority cases, who require consistent intervention and monitoring;(3) The 'Center Based Group' are the children who receive initial intervention along with an action plan carried out by the teacher and observed regularly by the Psychology department; (4) and finally, the 'Out Patient Group' consists of one time consultations, with or without assessment, for anyone not enrolled at the Help Center. The department also consults with teachers and parents to provide strategies for the overall improvement and effectiveness of psychological intervention and the progress of any given child.